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We help you reach global markets with a professional language solution, customised to your needs. Contact one of our experienced Project Managers for advice and a no-obligation quote today.

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Office in Denmark: +45 27 51 00 57
Office in Spain: +34 952 469 807
Office hours: 9:00 – 17:00 CET
Email: info@comunicatranslations.com
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Comunica Privacy Policy

Privacy Policy

This legal text provides details on how we collect and process your personal data when you use our website, https://comunica.dk/, including any information you may provide to us through the site when submitted details via the form provided for this purpose.

In connection with the submission of your data, please be informed that our services are not available to individuals who are legally unable to give consent. When you submit the forms, you therefore guarantee that you have the legal capacity to give such consent.

The below provides information on the Privacy Policy of Comunica.DK-Translations, S.L.

1. Data Controller

Contact details of the Data Controller:

Comunica.DK-Translations, S.L., Tax ID (CIF): B93089464, and registered office at Calle Skandia, No. 2, 29640 Fuengirola, Málaga, Spain.
Telephone: +34 952 469 807
Email: gdpr@comunica.dk

Registered with the Málaga Commercial Registry on 27 October 2010, Volume 4811, Book 3719, Page 198, Section 8, Sheet MA106890, First Registration.

Comunica.DK-Translations, S.L. is the controller of your personal data (hereinafter ‘we’ or ‘our’).

2. What data do we collect?

The General Data Protection Regulation (GDPR) defines personal data as any information relating to an identified or identifiable natural person – that is, any information that can be used to identify a person. This does not include anonymous or aggregated (statistical) data.

Any personal data that may be collected directly from the data subject will be processed confidentially and incorporated into the corresponding processing activities owned by Comunica.DK-Translations, S.L.

On our website, the types of personal data we may process could include:

  • Identity data: name.
  • Contact data: email address.

We do not collect any data relating to special categories of personal data (data concerning ethnic or racial origin, political opinions, religious or philosophical beliefs, trade-union affiliation, or information about health, genetic data or biometric data).

In cases where we are required by law or under the terms of a contract to collect personal data and you fail to provide such data, we may be unable to perform contract or provide the service concerned. In such cases, you must inform us in advance.

3. How do we collect your personal data?

The methods we use to collect personal data are:

  • The form on our website, via our contact email, by telephone, or by post, whenever you:
    • Request to book a free call
    • Request a quote

In order to safeguard the quality of our portal, we reserve the right to reject any registration request, or to suspend or cancel a previously accepted registration, if we believe that it does not meet these requirements or those of any other applicable law or regulation. When this occurs, we will make efforts to explain the reasons for our decision, although we cannot commit to doing so in all cases.

  • Through technology or automated interactions: on our website, we may automatically collect technical data about your device, browsing actions and usage patterns. This data is collected through cookies or similar technologies. For more information, you can consult our cookie policy here.
  • Through third parties:
    • Google: Analytics data or search data. Outside the European Union.

4. Purpose and legal basis for the use of your data

We generally use your personal data in the following cases and for the following purposes:

  • To conclude a contract between Comunica.DK-Translations, S.L. and you.
  • When you give your consent to the processing of your data.
  • When we need the data to comply with a legal or regulatory obligation.
  • When the data is necessary in relation to our legitimate interests or those of a third party.

The User may withdraw their consent given at any time by sending an email to gdpr@comunica.dk or by consulting the section on the exercise of rights below.

Below, we include a table in which you can see how we will use your personal data, the legal basis for its use, and the types of personal data we will process. We may process certain personal data for an additional legal basis, so if you require further details, you may contact us by email at gdpr@comunica.dk.

FormPurposeTypes of dataLegal basis
Book a free consulationThe purpose is the management of contacts and information requests received via the website.– Name – Email– Consent of the data subject (Art. 6(1)(a) GDPR) – Pre-contractual measures (Art. 6(1)(b) GDPR) –  Processing is necessary for the purposes of the legitimate interests pursued by the data controller (Art. 6(1)(f) GDPR)
Request a quoteThe purpose is the management of the data provided when requesting a quotation.– Name – Email– Consent of the data subject (Art. 6(1)(a) GDPR) – Pre-contractual measures (Art. 6(1)(b) GDPR) –  Processing is necessary for the purposes of the legitimate interests pursued by the data controller (Art. 6(1)(f) GDPR)
NewsletterThe purpose is the management of the data provided for the purpose of sending information about our services and promotions.Email– Consent of the data subject (Art. 6(1)(a) GDPR) – Pre-contractual measures (Art. 6(1)(b) GDPR) –  Processing is necessary for the purposes of the legitimate interests pursued by the data controller (Art. 6(1)(f) GDPR)

Commercial communications: You will only receive communications if:

  • You have requested information from us or entered into a contract with us for a product or service.
  • You have provided your details and ticked the corresponding box on our form.
  • You have not expressed that you wish to stop receiving such communications.

We obtain your explicit consent before sending you any communications, and you may request that we stop sending them at any time by emailing gdpr@comunica.dk.

If you choose to stop receiving our communications, we will nonetheless continue to store your data on the basis of the contract concluded, in order to comply with our legal requirements.

Purpose: we will only use your data for the purposes for which we have collected it, unless we reasonably consider that we need to use it for another purpose. In such cases, we will notify you in advance so that you are informed of the legal basis for its processing, provided that the new purpose is compatible with the original purpose.

5. How long will we retain your data?

Your data will be retained for the period necessary in order to fulfil the purpose for which it has been collected and to determine any potential liabilities that may arise from that purpose and from the processing of the data. The provisions of the applicable regulations regarding retention periods will apply insofar as they are relevant to this processing.

Email or form subscriber data: from the time the user subscribes until they unsubscribe.

6. Minors

Comunica.DK-Translations, S.L. does not authorise minors under the age of 14 to provide their personal data through the means enabled on this website (via web forms or email). Therefore, persons who provide personal data using these means formally declare that they are over 14 years of age, and Comunica.DK-Translations, S.L. is exempt from any liability arising from non-compliance with this requirement.

If your child, who is under the established age limit, has provided personal information to Comunica.DK-Translations, S.L., please contact us in order to request the exercise of the applicable rights.

In cases where the services offered by Comunica.DK-Translations, S.L. are intended for minors under 14 years of age, the appropriate means will be provided to obtain authorisation from the minor’s parents or legal guardians.

7. Exercise of data protection rights

How can rights be exercised?
Users may exercise their rights by sending a request to the registered office of Comunica.DK-Translations, S.L. or to the email address gdpr@comunica.dk. In both cases, they should include a photocopy of their ID card or another similar identification document, and they may request to exercise the following rights:

  • Access to personal data: You may ask Comunica.DK-Translations, S.L. whether it is processing your personal data.
  • Rectification or erasure: You may request the correction of inaccurate data or the erasue of data (the right to be forgotten).
  • Restriction of processing: In this case, your data will only be retained by Comunica.DK-Translations, S.L. for the exercise or defence of legal claims.
  • Objection to processing: Comunica.DK-Translations, S.L. will stop processing your data in the manner you indicate, unless, for legitimate reasons or for the exercise or defence of possible claims, the data must continue to be processed.
  • Data portability: If you wish for your data to be processed by another organisation, Comunica.DK-Translations, S.L. will facilitate the portability of your data to the new controller.

You may use the templates made available by the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) to exercise the above rights: here.

Lodging a complaint with the AEPD: if you believe there is an issue with the way Comunica.DK-Translations, S.L. is processing your data, you may submit a complaint to the relevant supervisory authority. In Spain, the competent authority is the Spanish Data Protection Agency (Agencia Española de Protección de Datos).

We will request specific information from you in order to help us confirm your identity and ensure your right to access your personal data (or to exercise any of the other rights mentioned above). This is a security measure to ensure that personal data is not disclosed to any person who is not entitled to receive it.

All requests will be addressed within the legally established period of one month. However, if your request is particularly complex, it may take us longer than one month. In such cases, we will notify you and keep you informed.

8. Data disclosure: provision of services

In the performance of our work, we may require the assistance of third parties who will only process the data in order to provide the contracted service, and with whom we have the appropriate measures in place to safeguard your rights. These include:

  • Service providers that deliver systems administration and information technology services.
  • Professional advisers, including lawyers, auditors and insurers, who provide banking, legal, insurance and accounting consultancy services.

All data processors to whom we transfer your data will respect the security of your personal data and will process it in accordance with the GDPR.

We only allow such processors to handle your data for specified purposes and in accordance with our instructions. However, in line with our transparency obligations, you may request a list of these service providers by emailing gdpr@comunica.dk.

9. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed without authorisation, or from being altered or disclosed. In addition, we limit access to your personal data to those employees, agents and other third parties who have a business need to access said data. They will only process your personal data in accordance with our instructions and are subject to a duty of confidentiality. We have implemented procedures to address any suspected breaches of your personal data, and we will notify both you and the Supervisory Authority in the event that a breach occurs as regulated under Articles 33 and 34 of the GDPR.

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